Shipping & Returns
Shipping Information
We ship worldwide via USPS Priority Mail. You will receive a shipping notification email that will notify you of the carrier we've used to ship your order, and the different tracking options available for it.
Priority Mail β $8 flat rate
Overnight β $34 flat rate
We accept orders shipped to PO boxes and APO/FPO or U.S. territories. Orders shipped to these addresses must be sent via USPS Priority Mail service.
Easy Returns & Exchanges
We accept exchanges within fourteen (14) days of purchase (AKA the date listed on your receipt) for most items in new condition.
Client is responsible for shipping costs upon returning. After (14) days we will offer a store credit valid through (1) year.
Lingerie, swims, clearance and vintage items are FINAL SALE.
Shipping fees are non refundable, customer is responsible of shipping costs for returned items. Before issuing returns, please contact us for further instructions at: info@ilovemuza.com
Casa Muza
246 Grand St ,
Brooklyn, NY 11211